A service by people for people
Sosmatic was born in 1998 with the mission of helping people to solve their IT problems. Today, over 20 years later, we are still driven by that same mission.
We reach millions of homes, businesses and large groups in the insurance, banking, telecom, distribution, education and assistance sectors to offer our B2B and B2B2C support services. If there is a person in need of assistance, we are there.
We specialise in L1 and L2 helpdesk support, customer service and BPO services, and we are always true to our mission: to help people through personalised, empathetic, human, quality and flexible services.
On each call, ticket and incident that we resolve, we aim to connect, engage and offer the best solution for every single person.
Because numbers do not tell the whole story.