{"id":20850,"date":"2021-08-19T00:00:55","date_gmt":"2021-08-18T22:00:55","guid":{"rendered":"https:\/\/www.sosmatic.com\/?page_id=20850"},"modified":"2025-10-17T10:57:21","modified_gmt":"2025-10-17T08:57:21","slug":"contact-center","status":"publish","type":"page","link":"https:\/\/www.sosmatic.com\/ca\/contact-center\/","title":{"rendered":"Contact Center"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#008ee2&#8243; bg_image=&#8221;16553&#8243; bg_position=&#8221;center bottom&#8221; background_image_loading=&#8221;default&#8221; bg_repeat=&#8221;no-repeat&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;8%&#8221; bottom_padding=&#8221;22%&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; enable_gradient=&#8221;true&#8221; color_overlay=&#8221;rgba(0,142,226,0.94)&#8221; color_overlay_2=&#8221;#00c4cc&#8221; overlay_strength=&#8221;0.8&#8243; gradient_direction=&#8221;left_t_to_right_b&#8221; enable_shape_divider=&#8221;true&#8221; shape_divider_position=&#8221;bottom&#8221; shape_divider_height=&#8221;350&#8243; bg_image_animation=&#8221;none&#8221; parallax_bg=&#8221;true&#8221; parallax_bg_speed=&#8221;fast&#8221; shape_type=&#8221;waves_opacity_alt&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; top_margin=&#8221;10%&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#ffffff&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;CONTACT CENTER&#8221; font_container=&#8221;tag:h1|font_size:25px|text_align:left|color:%2327272b|line_height:25px&#8221; use_theme_fonts=&#8221;yes&#8221;][split_line_heading animation_type=&#8221;default&#8221;]\n<h2 data-pm-slice=\"1 1 []\"><span style=\"color: #ffffff;\">Transformant l&#8217;Experi\u00e8ncia del Client amb Solucions Humanes i Tecnol\u00f2giques<\/span><\/h2>\n[\/split_line_heading][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;3\/4&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; delay=&#8221;200&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p data-pm-slice=\"1 1 []\">En un m\u00f3n cada vegada m\u00e9s digitalitzat, el servei de Contact Center cont\u00ednua sent una pe\u00e7a clau per a connectar empreses amb els seus clients. M\u00e9s que un simple centre de trucades, un Contact Center efica\u00e7 ofereix experi\u00e8ncies humanes, personalitzades i adaptades als necessitats de l&#8217;usuari modern. A Sosmatic, combinem tecnologia avan\u00e7ada amb un enfocament hum\u00e0 per a ser la veu de la teva empresa i garantir la satisfacci\u00f3 del client en cada interacci\u00f3.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/4&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; delay=&#8221;300&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; delay=&#8221;400&#8243;][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;see-through-2&#8243; color_override=&#8221;#ffffff&#8221; hover_color_override=&#8221;#ffffff&#8221; hover_text_color_override=&#8221;#000000&#8243; icon_family=&#8221;none&#8221; url=&#8221;#ayuda&#8221; text=&#8221;Coneix els nostres serveis&#8221; margin_top=&#8221;30&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;fade-in&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221; css=&#8221;.vc_custom_1673859825142{padding-top: 5% !important;padding-right: 3% !important;padding-bottom: 0px !important;padding-left: 3% !important;background-color: #ffffff !important;border-radius: 10px !important;}&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Volem ser la veu de la teva companyia&#8221; font_container=&#8221;tag:h3|text_align:center&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_column_text]\n<p style=\"text-align: center;\">Posa&#8217;t en contacti amb nosaltres<\/p>\n[\/vc_column_text]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f21118-o1\" lang=\"ca\" dir=\"ltr\" data-wpcf7-id=\"21118\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/ca\/wp-json\/wp\/v2\/pages\/20850#wpcf7-f21118-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulari de contacte\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"21118\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"ca\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f21118-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div id=\"responsive-form\" class=\"clearfix\">\n\t<div class=\"form-row\">\n\t\t<div class=\"column-half\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"first-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"nom*\" value=\"\" type=\"text\" name=\"first-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"column-half\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<div class=\"column-half\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Tel\u00e8fon*\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"column-half\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Asunto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Assumpte\" value=\"\" type=\"text\" name=\"Asunto\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<div class=\"column-full\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Explica&#039;ns el teu inter\u00e8s...\" name=\"your-message\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<div class=\"column-full\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-932\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-932\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> En enviar les teves dades consents l'AV\u00cdS <a href=\"https:\/\/www.sosmatic.com\/ca\/aviso-legal-y-politica-de-privacidad\/\"> LEGAL-POL\u00cdTICA DE PRIVACITAT.<\/a> Responsable del Fitxer SOSMATIC S.L. Exercici de drets en l'e-mail lopd@sosmatic.com i la finalitat del tractament \u00e9s gestionar la teva consulta, petici\u00f3 o subscripci\u00f3 al newsletter segons afinitats.\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<div class=\"column-full\">\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar*\" \/>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div><!--end responsive-form--><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;5%&#8221; bottom_padding=&#8221;10%&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-3-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;right&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h2 style=\"text-align: center;\" data-pm-slice=\"1 1 []\">Qu\u00e8 \u00e9s un Contact Center?<\/h2>\n<p style=\"text-align: center;\" data-pm-slice=\"1 1 []\">Un Contact Center \u00e9s un servei especialitzat que gestiona les comunicacions entre una empresa i els seus clients a trav\u00e9s de m\u00faltiples canals. Aquests inclouen trucades telef\u00f2niques, correu electr\u00f2nic, xat en l\u00ednia, xarxes socials i aplicacions de missatgeria instant\u00e0nia. El seu objectiu principal \u00e9s oferir suport, resoldre problemes, generar vendes i enfortir la relaci\u00f3 entre les marques i els seus consumidors.<\/p>\n<p style=\"text-align: center;\">A <strong>Sosmatic<\/strong>, redefinim aquest concepte en prioritzar el tracte hum\u00e0 en cada interacci\u00f3.El nostre enfocament va m\u00e9s enll\u00e0 de la resoluci\u00f3 de problemes: busquem generar experi\u00e8ncies memorables que fidelicen als teus clients i potenci\u00efn la reputaci\u00f3 de la teva marca.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#ffffff&#8221; scene_position=&#8221;center&#8221; bottom_padding=&#8221;2%&#8221; text_color=&#8221;dark&#8221; 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text_direction=&#8221;default&#8221;]Una dels tend\u00e8ncies de consumidor m\u00e9s clares en l&#8217;era de pantalles i de distanciament social \u00e9s l&#8217;augment de la import\u00e0ncia de tot all\u00f2 m\u00e9s hum\u00e0, m\u00e9s pr\u00f2xim. Per aix\u00f2, en dissenyar qualsevol servei al client hem de plantejar una experi\u00e8ncia flexible, personalitzada, pr\u00f2xima. Una experi\u00e8ncia m\u00e9s d&#8217;escoltar i menys de dir. 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border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][image_with_animation image_url=&#8221;16045&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;Fade In&#8221; animation_easing=&#8221;default&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h2&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;default&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;Serveis de Contact Center Adaptats a les teves Necessitats&#8221; text_direction=&#8221;default&#8221;][\/split_line_heading][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; 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column_margin=&#8221;20px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][fancy_box box_style=&#8221;hover_desc&#8221; icon_family=&#8221;none&#8221; image_url=&#8221;16556&#8243; hover_color=&#8221;accent-color&#8221; hover_desc_color_opacity=&#8221;default&#8221; hover_desc_hover_overlay_opacity=&#8221;default&#8221; icon_position=&#8221;bottom&#8221; box_alignment=&#8221;left&#8221; hover_desc_bg_animation=&#8221;long_zoom&#8221; border_radius=&#8221;5px&#8221; image_loading=&#8221;lazy-load&#8221; color_scheme=&#8221;dark&#8221; secondary_content=&#8221;here&#8217;s some awesome text that would only be shown on hover&#8221; min_height=&#8221;400&#8243; hover_content=&#8221;Convertim clients potencials en vendes efectives. Els nostres estrat\u00e8gies de comunicaci\u00f3 personalitzada estan dissenyades per a augmentar la conversi\u00f3 mentre enfortim la confian\u00e7a en la teva marca.&#8221; link_url=&#8221;https:\/\/www.sosmatic.com\/ca\/vendes\/&#8221; link_screen_reader=&#8221;Me interesa&#8221;]\n<h3>Vendes<\/h3>\n[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][fancy_box box_style=&#8221;hover_desc&#8221; icon_family=&#8221;none&#8221; image_url=&#8221;16905&#8243; hover_color=&#8221;accent-color&#8221; hover_desc_color_opacity=&#8221;default&#8221; hover_desc_hover_overlay_opacity=&#8221;default&#8221; icon_position=&#8221;bottom&#8221; box_alignment=&#8221;left&#8221; hover_desc_bg_animation=&#8221;long_zoom&#8221; border_radius=&#8221;5px&#8221; image_loading=&#8221;lazy-load&#8221; color_scheme=&#8221;dark&#8221; secondary_content=&#8221;here&#8217;s some awesome text that would only be shown on hover&#8221; min_height=&#8221;400&#8243; hover_content=&#8221;Escoltem i resolem les inquietuds dels teus clients amb empatia i professionalitat. El nostre equip est\u00e0 capacitat per a brindar solucions r\u00e0pides i efectives, assegurant que cada client es senti valorat.&#8221; link_url=&#8221;https:\/\/www.sosmatic.com\/ca\/atencio-al-client\/&#8221; link_screen_reader=&#8221;Me interesa&#8221;]\n<h3>Atenci\u00f3 al client<\/h3>\n[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; delay=&#8221;100&#8243;][fancy_box box_style=&#8221;hover_desc&#8221; icon_family=&#8221;none&#8221; image_url=&#8221;16558&#8243; hover_color=&#8221;accent-color&#8221; hover_desc_color_opacity=&#8221;default&#8221; hover_desc_hover_overlay_opacity=&#8221;default&#8221; icon_position=&#8221;bottom&#8221; box_alignment=&#8221;left&#8221; hover_desc_bg_animation=&#8221;long_zoom&#8221; border_radius=&#8221;5px&#8221; image_loading=&#8221;lazy-load&#8221; color_scheme=&#8221;dark&#8221; secondary_content=&#8221;here&#8217;s some awesome text that would only be shown on hover&#8221; min_height=&#8221;400&#8243; hover_content=&#8221;Optimitzem els processos interns de la teva empresa mitjan\u00e7ant l&#8217;externalitzaci\u00f3 eficient i flexible. Ens adaptem als necessitats espec\u00edfiques de cada client, mantenint alts est\u00e0ndards de qualitat i control.&#8221; link_url=&#8221;https:\/\/www.sosmatic.com\/ca\/bpo\/&#8221; link_screen_reader=&#8221;Me interesa&#8221;]\n<h3>BPO<\/h3>\n[\/fancy_box][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; column_margin=&#8221;20px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/6&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][fancy_box box_style=&#8221;hover_desc&#8221; icon_family=&#8221;none&#8221; image_url=&#8221;16537&#8243; hover_color=&#8221;accent-color&#8221; hover_desc_color_opacity=&#8221;default&#8221; hover_desc_hover_overlay_opacity=&#8221;default&#8221; icon_position=&#8221;bottom&#8221; box_alignment=&#8221;left&#8221; hover_desc_bg_animation=&#8221;long_zoom&#8221; border_radius=&#8221;5px&#8221; image_loading=&#8221;lazy-load&#8221; color_scheme=&#8221;dark&#8221; secondary_content=&#8221;here&#8217;s some awesome text that would only be shown on hover&#8221; min_height=&#8221;400&#8243; hover_content=&#8221;Optimitzem els processos interns de la teva empresa mitjan\u00e7ant l&#8217;externalitzaci\u00f3 eficient i flexible. Ens adaptem als necessitats espec\u00edfiques de cada client, mantenint alts est\u00e0ndards de qualitat i control.&#8221; link_url=&#8221;https:\/\/www.sosmatic.com\/ca\/suport-tecnic\/&#8221; link_screen_reader=&#8221;Me interesa&#8221;]\n<h3>Suport t\u00e8cnic Help Desk<\/h3>\n[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][fancy_box box_style=&#8221;hover_desc&#8221; icon_family=&#8221;none&#8221; image_url=&#8221;16550&#8243; hover_color=&#8221;accent-color&#8221; hover_desc_color_opacity=&#8221;default&#8221; hover_desc_hover_overlay_opacity=&#8221;default&#8221; icon_position=&#8221;bottom&#8221; box_alignment=&#8221;left&#8221; hover_desc_bg_animation=&#8221;long_zoom&#8221; border_radius=&#8221;5px&#8221; image_loading=&#8221;lazy-load&#8221; color_scheme=&#8221;dark&#8221; secondary_content=&#8221;here&#8217;s some awesome text that would only be shown on hover&#8221; min_height=&#8221;400&#8243; hover_content=&#8221;Treballem amb eines digitals capa\u00e7os de respondre a les demandes del sector.&#8221; link_url=&#8221;https:\/\/www.sosmatic.com\/ca\/help-desk\/eines\/&#8221; link_screen_reader=&#8221;Me interesa&#8221;]\n<h3>Tecnologia<\/h3>\n[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/6&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;8%&#8221; bottom_padding=&#8221;0&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-2-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;right&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1629321040648{padding-top: 10% !important;}&#8221;]\n<h2>Contact Center per Sectors<\/h2>\n[\/vc_column_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Som especialistes en diferents ind\u00fastries, adaptant les nostres solucions a cada necessitat.[\/vc_column_text][nectar_cta btn_style=&#8221;material&#8221; heading_tag=&#8221;h4&#8243; text_color=&#8221;#008ee2&#8243; link_type=&#8221;regular&#8221; alignment=&#8221;left&#8221; alignment_tablet=&#8221;default&#8221; alignment_phone=&#8221;default&#8221; display=&#8221;block&#8221; display_tablet=&#8221;inherit&#8221; display_phone=&#8221;inherit&#8221; link_text=&#8221;formulario&#8221; url=&#8221;#formulario&#8221;][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221; css=&#8221;.vc_custom_1504187365562{margin-bottom: 2% !important;}&#8221;][vc_column_inner column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][fancy_box box_style=&#8221;color_box_hover&#8221; icon_family=&#8221;iconsmind&#8221; color=&#8221;extra-color-gradient-2&#8243; color_box_hover_overlay_opacity=&#8221;default&#8221; box_alignment=&#8221;left&#8221; border_radius=&#8221;default&#8221; image_loading=&#8221;default&#8221; icon_iconsmind=&#8221;iconsmind-Gears&#8221; min_height=&#8221;200&#8243;]\n<h3>TELCO<\/h3>\n<p>A Sosmatic treballem per al sector telecomunicacions des de fa m\u00e9s de 25 anys, per al qual comptem amb divisions verticals especialitzades i expertes. Un mercat cada vegada m\u00e9s competitiu en el qual l&#8217;experi\u00e8ncia al client \u00e9s un dels aspectes clau per a la diferenciaci\u00f3 i el creixement.<br \/>\nPer aix\u00f2, sempre enfoquem els nostres serveis des de la personalitzaci\u00f3 i la proximitat, per a captar, retenir i fidelizar als teus clients.[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][fancy_box box_style=&#8221;color_box_hover&#8221; icon_family=&#8221;iconsmind&#8221; color=&#8221;extra-color-gradient-2&#8243; color_box_hover_overlay_opacity=&#8221;default&#8221; box_alignment=&#8221;left&#8221; border_radius=&#8221;default&#8221; image_loading=&#8221;default&#8221; icon_iconsmind=&#8221;iconsmind-Chrysler-Building&#8221; min_height=&#8221;200&#8243;]\n<h3>BANCA<\/h3>\n<p>En el context Banca, entenem el paper del contact center com una pe\u00e7a clau en la simplificaci\u00f3 de l&#8217;acc\u00e9s als clients a la seva operativa financera di\u00e0ria, aix\u00ed com en la generaci\u00f3 de grans experi\u00e8ncies tant a usuaris com a treballadors interns.<br \/>\nEnfoquem els nostres serveis integrant tecnologia i persones com dues palanques de creixement claus del sector.[\/fancy_box][\/vc_column_inner][\/vc_row_inner][nectar_btn size=&#8221;small&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; icon_family=&#8221;none&#8221; text=&#8221;saber m\u00e9s&#8221; margin_left=&#8221;30&#8243; url=&#8221;https:\/\/www.sosmatic.com\/ca\/telco\/&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;0&#8243; bottom_padding=&#8221;8%&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-2-percent&#8221; 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column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][fancy_box box_style=&#8221;color_box_hover&#8221; icon_family=&#8221;iconsmind&#8221; color=&#8221;extra-color-gradient-2&#8243; color_box_hover_overlay_opacity=&#8221;default&#8221; box_alignment=&#8221;left&#8221; border_radius=&#8221;default&#8221; image_loading=&#8221;default&#8221; icon_iconsmind=&#8221;iconsmind-Building&#8221; min_height=&#8221;200&#8243;]\n<h3>FARMAC\u00c8UTICA<\/h3>\n<p>L&#8217;\u00e0mbit Salut i Farma estan vivint un proc\u00e9s de digitalitzaci\u00f3 en les experi\u00e8ncies comercials, de consum i de relaci\u00f3 amb els col\u00b7laboradors i professionals que conformen les companyies del sector. Acompanyem aquesta transformaci\u00f3 a trav\u00e9s dels nostres serveis especialitzats de suport i atenci\u00f3 al client intern i extern.[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][fancy_box box_style=&#8221;color_box_hover&#8221; icon_family=&#8221;iconsmind&#8221; color=&#8221;extra-color-gradient-2&#8243; color_box_hover_overlay_opacity=&#8221;default&#8221; box_alignment=&#8221;left&#8221; border_radius=&#8221;default&#8221; image_loading=&#8221;default&#8221; icon_iconsmind=&#8221;iconsmind-Business-Mens&#8221; min_height=&#8221;200&#8243;]\n<h3>ASSIST\u00c8NCIA I ASSEGURANCES<\/h3>\n<p>Col\u00b7laborem amb el sector Assist\u00e8ncia i Assegurances des de fa m\u00e9s de 25 anys, adaptant sempre els nostres serveis a la realitat d&#8217;un entorn cada vegada m\u00e9s digitalitzat. Anticipem les solucions per a les necessitats dels assegurats.[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][fancy_box box_style=&#8221;color_box_hover&#8221; icon_family=&#8221;iconsmind&#8221; color=&#8221;extra-color-gradient-2&#8243; color_box_hover_overlay_opacity=&#8221;default&#8221; box_alignment=&#8221;left&#8221; border_radius=&#8221;default&#8221; image_loading=&#8221;default&#8221; icon_iconsmind=&#8221;iconsmind-Green-Energy&#8221; min_height=&#8221;200&#8243;]\n<h3>ENERGIA<\/h3>\n<p>En un sector en plena transformaci\u00f3, veiem com moltes companyies busquen replantejar els seus entorns i serveis d&#8217;atenci\u00f3 al client per a respondre a les necessitats d&#8217;un consumidor m\u00e9s informat, exigent i digital.<br \/>\nTreballem per a oferir un servei en el qual persones i tecnologia ens permeten respondre i ajudar a l&#8217;usuari contemporani mantenint sempre qualitat i efici\u00e8ncia.[\/fancy_box][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; 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overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/6&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][fancy_box box_style=&#8221;color_box_hover&#8221; icon_family=&#8221;iconsmind&#8221; color=&#8221;extra-color-gradient-2&#8243; color_box_hover_overlay_opacity=&#8221;default&#8221; box_alignment=&#8221;left&#8221; border_radius=&#8221;default&#8221; image_loading=&#8221;default&#8221; icon_iconsmind=&#8221;iconsmind-Favorite-Window&#8221; min_height=&#8221;200&#8243;]\n<h3>ECOMMERCE<\/h3>\n<p>Acompanyem a empreses en l&#8217;externalitzaci\u00f3 dels seus serveis suport proc\u00e9s i atenci\u00f3 al client, a trav\u00e9s d\u2019experi\u00e8ncies que integrin els seus valors i filosofia per a complementar i mantenir la qualitat del compra de dels usuaris.[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; 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font_container=&#8221;tag:h2|font_size:38px|text_align:center|line_height:57px&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;none&#8221;][divider line_type=&#8221;Small Line&#8221; line_alignment=&#8221;center&#8221; line_thickness=&#8221;2&#8243; divider_color=&#8221;accent-color&#8221; animate=&#8221;yes&#8221; custom_height=&#8221;40&#8243; custom_line_width=&#8221;40&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; top_padding=&#8221;20&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;padding-3-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; centered_text=&#8221;true&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;medium_depth&#8221; column_border_radius=&#8221;10px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;advanced&#8221; border_right_desktop=&#8221;1px&#8221; border_bottom_desktop=&#8221;1px&#8221; column_border_color=&#8221;#008ee2&#8243; column_border_style=&#8221;solid&#8221;][nectar_icon icon_family=&#8221;fontawesome&#8221; icon_style=&#8221;shadow-bg&#8221; icon_color_type=&#8221;color_scheme&#8221; icon_color=&#8221;Accent-Color&#8221; icon_padding=&#8221;0px&#8221; pointer_events=&#8221;all&#8221; margin_bottom=&#8221;40px&#8221; icon_fontawesome=&#8221;fa fa-handshake-o&#8221; icon_size=&#8221;40&#8243;][vc_column_text css_animation=&#8221;fadeInUp&#8221; css=&#8221;.vc_custom_1629322116813{margin-bottom: 15px !important;}&#8221;]\n<h4>Flexible<\/h4>\n[\/vc_column_text][vc_custom_heading text=&#8221;La nostra estructura flexible ens permet adaptar-ens r\u00e0pidament als canvis del mercat i als necessitats espec\u00edfiques de cada client. Dissenyem estrat\u00e8gies a mesura per a garantir resultats \u00f2ptims.&#8221; font_container=&#8221;tag:p|text_align:center|color:rgba(10%2C10%2C10%2C0.65)&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;fadeInUp&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;padding-3-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; centered_text=&#8221;true&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;medium_depth&#8221; column_border_radius=&#8221;10px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;advanced&#8221; border_right_desktop=&#8221;1px&#8221; border_bottom_desktop=&#8221;1px&#8221; column_border_color=&#8221;#008ee2&#8243; column_border_style=&#8221;solid&#8221;][nectar_icon icon_family=&#8221;fontawesome&#8221; icon_style=&#8221;shadow-bg&#8221; icon_color_type=&#8221;color_scheme&#8221; icon_color=&#8221;Accent-Color&#8221; icon_padding=&#8221;0px&#8221; pointer_events=&#8221;all&#8221; margin_bottom=&#8221;40px&#8221; icon_fontawesome=&#8221;fa fa-users&#8221; icon_size=&#8221;40&#8243;][vc_column_text css_animation=&#8221;fadeInUp&#8221; css=&#8221;.vc_custom_1629322186189{margin-bottom: 15px !important;}&#8221;]\n<h4>Tracte Hum\u00e0<\/h4>\n[\/vc_column_text][vc_custom_heading text=&#8221;En l&#8217;era de l&#8217;automatitzaci\u00f3, destaquem per la nostra capacitat de connectar amb els clients a nivell hum\u00e0. Creiem que cada interacci\u00f3 ha de ser pr\u00f2xima, personalitzada i significativa.&#8221; font_container=&#8221;tag:p|text_align:center|color:rgba(10%2C10%2C10%2C0.65)&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;fadeInUp&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;padding-3-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; centered_text=&#8221;true&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;medium_depth&#8221; column_border_radius=&#8221;10px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;advanced&#8221; border_right_desktop=&#8221;1px&#8221; border_bottom_desktop=&#8221;1px&#8221; column_border_color=&#8221;#008ee2&#8243; column_border_style=&#8221;solid&#8221;][nectar_icon icon_family=&#8221;fontawesome&#8221; icon_style=&#8221;shadow-bg&#8221; icon_color_type=&#8221;color_scheme&#8221; icon_color=&#8221;Accent-Color&#8221; icon_padding=&#8221;0px&#8221; pointer_events=&#8221;all&#8221; icon_fontawesome=&#8221;fa fa-check&#8221; margin_bottom=&#8221;40px&#8221; icon_size=&#8221;40&#8243;][vc_column_text css_animation=&#8221;fadeInUp&#8221; css=&#8221;.vc_custom_1629322227835{margin-bottom: 15px !important;}&#8221;]\n<h4>Immersi\u00f3<\/h4>\n[\/vc_column_text][vc_custom_heading text=&#8221;Ens submergim en els valors i identitat de cada empresa, sigui com sigui la seva grand\u00e0ria. Treballem per a buscar objectius comuns i implementar processos en funci\u00f3 de prioritats.&#8221; font_container=&#8221;tag:p|text_align:center|color:rgba(10%2C10%2C10%2C0.65)&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;fadeInUp&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; top_padding=&#8221;20&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;padding-3-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; centered_text=&#8221;true&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;medium_depth&#8221; column_border_radius=&#8221;10px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;advanced&#8221; border_right_desktop=&#8221;1px&#8221; border_bottom_desktop=&#8221;1px&#8221; column_border_color=&#8221;#008ee2&#8243; column_border_style=&#8221;solid&#8221;][nectar_icon icon_family=&#8221;fontawesome&#8221; icon_style=&#8221;shadow-bg&#8221; icon_color_type=&#8221;color_scheme&#8221; icon_color=&#8221;Accent-Color&#8221; icon_padding=&#8221;0px&#8221; pointer_events=&#8221;all&#8221; margin_bottom=&#8221;40px&#8221; icon_fontawesome=&#8221;fa fa-share-square-o&#8221; icon_size=&#8221;40&#8243;][vc_column_text css_animation=&#8221;fadeInUp&#8221; css=&#8221;.vc_custom_1629322361529{margin-bottom: 15px !important;}&#8221;]\n<h4>Acompanyament<\/h4>\n[\/vc_column_text][vc_custom_heading text=&#8221;Oferim un acompanyament en tot el proc\u00e9s de outsourcing, on junts identifiquem aquells processos que volem adaptar al context contact center sense perdre qualitat, ess\u00e8ncia i proximitat.&#8221; font_container=&#8221;tag:p|text_align:center|color:rgba(10%2C10%2C10%2C0.65)&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;fadeInUp&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;padding-3-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; centered_text=&#8221;true&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;medium_depth&#8221; column_border_radius=&#8221;10px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;advanced&#8221; border_right_desktop=&#8221;1px&#8221; border_bottom_desktop=&#8221;1px&#8221; column_border_color=&#8221;#008ee2&#8243; column_border_style=&#8221;solid&#8221;][nectar_icon icon_family=&#8221;fontawesome&#8221; icon_style=&#8221;shadow-bg&#8221; icon_color_type=&#8221;color_scheme&#8221; icon_color=&#8221;Accent-Color&#8221; icon_padding=&#8221;0px&#8221; pointer_events=&#8221;all&#8221; margin_bottom=&#8221;40px&#8221; icon_fontawesome=&#8221;fa fa-headphones&#8221; icon_size=&#8221;40&#8243;][vc_column_text css_animation=&#8221;fadeInUp&#8221; css=&#8221;.vc_custom_1629322491882{margin-bottom: 15px !important;}&#8221;]\n<h4>Infraestructura<\/h4>\n[\/vc_column_text][vc_custom_heading text=&#8221;El nostre servei mai \u00e9s det\u00e9. Comptem amb plans de conting\u00e8ncia i una infraestructura d&#8217;avantguarda per a garantir la continu\u00eftat operativa en qualsevol circumst\u00e0ncia.&#8221; font_container=&#8221;tag:p|text_align:center|color:rgba(10%2C10%2C10%2C0.65)&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;fadeInUp&#8221; css=&#8221;&#8221;][nectar_btn size=&#8221;large&#8221; button_style=&#8221;see-through&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#008ee2&#8243; icon_family=&#8221;none&#8221; url=&#8221;https:\/\/www.sosmatic.com\/ca\/plans-de-contingencia\/&#8221; text=&#8221;Coneix els nostres plans de conting\u00e8ncia&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;padding-3-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; centered_text=&#8221;true&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;medium_depth&#8221; column_border_radius=&#8221;10px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;advanced&#8221; border_right_desktop=&#8221;1px&#8221; border_bottom_desktop=&#8221;1px&#8221; column_border_color=&#8221;#008ee2&#8243; column_border_style=&#8221;solid&#8221;][nectar_icon icon_family=&#8221;fontawesome&#8221; icon_style=&#8221;shadow-bg&#8221; icon_color_type=&#8221;color_scheme&#8221; icon_color=&#8221;Accent-Color&#8221; icon_padding=&#8221;0px&#8221; pointer_events=&#8221;all&#8221; icon_fontawesome=&#8221;fa fa-pencil-square-o&#8221; margin_bottom=&#8221;40px&#8221; icon_size=&#8221;40&#8243;][vc_column_text css_animation=&#8221;fadeInUp&#8221; css=&#8221;.vc_custom_1733911443835{margin-bottom: 15px !important;}&#8221;]\n<h4>Equip Multidisciplinari<\/h4>\n[\/vc_column_text][vc_custom_heading text=&#8221;El nostre equip est\u00e0 format per professionals altament capacitats que treballen en un entorn de millora cont\u00ednua. 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overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h2 style=\"text-align: center;\" data-pm-slice=\"1 1 []\">Contact Center i el Futur de l&#8217;Atenci\u00f3 al Client<\/h2>\n<p style=\"text-align: center;\" data-pm-slice=\"1 1 []\">Combinem eines tecnol\u00f2giques avan\u00e7ades amb el talent d&#8217;un equip hum\u00e0 experimentat. Aquesta sinergia garanteix una experi\u00e8ncia de client \u00e0gil i eficient.<\/p>\n<h3 style=\"text-align: center;\" data-pm-slice=\"1 1 []\">Contacta&#8217;ns!<\/h3>\n<p style=\"text-align: center;\">Si busques un Contact Center que sigui m\u00e9s que un prove\u00efdor de serveis, Sosmatic \u00e9s la teva millor elecci\u00f3. Descobreix com podem transformar la forma en qu\u00e8 els teus clients experimenten la teva marca. Parlem!<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;5%&#8221; bottom_padding=&#8221;7%&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; bottom_margin=&#8221;-6%&#8221; column_element_direction_desktop=&#8221;default&#8221; 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bio_image_url=&#8221;16907&#8243; team_memeber_style=&#8221;bio_fullscreen&#8221; image_loading=&#8221;default&#8221; team_member_bio_full_html=&#8221;html&#8221; name=&#8221;Hist\u00f2ria 1&#8243; job_position=&#8221;Covid-19&#8243;]Els ecommerce vaig venir disparades els seves vens i alguns serveis d&#8217;atenci\u00f3 al client no estan preparats.Ajudem a un nou client arrencant en tot just 4 dies un servei de 4.000 crides, passant del NDA inicial del 14% al 87% en finalitzar la primera setmana.[\/team_member][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; 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